General Terms and Conditions

1. Acceptance of Terms

By accessing or using the website [www.buildapartyuk.co.uk] (“the Website”) and our services, you agree to comply with and be bound by these Terms and Conditions.

2. Use of the Website

You agree to use the Website for lawful purposes and in a manner consistent with all applicable laws and regulations. You are prohibited from:

– Violating or attempting to violate the security of the Website.

– Using any device, software, or routine to interfere with the proper functioning of the Website.

– Engaging in any activity that could damage, disable, or impair the Website or its services.

3. Intellectual Property

All content, trademarks, service marks, and trade names on the Website are the property of Build A Party UK or its affiliates. You may not use, reproduce, modify, or distribute any content from the Website without our prior written consent.

4. Product Information

We strive to provide accurate and up-to-date information about our products on the Website. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content.

5. Orders and Payments

When you place an order on the Website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason. Payments must be made using the accepted payment methods as indicated on the Website.

6. Shipping and Returns

Details regarding shipping, delivery, and returns are outlined in our Shipping and Returns Policy, which is an integral part of these Terms and Conditions.

7. Limitation of Liability

To the fullest extent permitted by law, Build A Party UK shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website.

8. Privacy

Your use of the Website is also governed by our Privacy Policy.

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the Website.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at kellie@buildapartyuk.co.uk.

Statutory Rights

1. Introduction

This Statutory Rights Policy outlines the rights and protections afforded to consumers under applicable laws when purchasing products from Build A Party UK (“we,” “us,” or “our”) through the website [www.buildapartyuk.co.uk] (“the Website”).

2. Your Statutory Rights

When you purchase products from Build A Party UK, you have legal rights under consumer protection laws. These rights include, but may not be limited to:

Right to Quality Goods: The products you purchase should be of satisfactory quality, fit for their intended purpose, and as described.

Right to Return Faulty Goods: If a product is faulty or not as described, you have the right to return it for a refund, replacement, or repair.

Right to Cancel: In some jurisdictions, you may have a cooling-off period during which you can cancel the order and receive a refund without providing a reason.

Right to a Refund: If you return a faulty product within a reasonable time, you are entitled to a full refund, including the cost of standard delivery.

3. Exercising Your Rights

To exercise your statutory rights, please contact our customer service at kellie@buildapartyuk.co.uk. Provide details about the issue, and our team will guide you through the process.

4. Exceptions

Some statutory rights may not apply in certain circumstances, such as:

Change of Mind: If you simply change your mind about a purchase, statutory rights may not apply. However, we may offer returns or exchanges at our discretion.

Damage by Misuse: If a product is damaged due to misuse or negligence, your statutory rights may be affected.

5. Changes to this Statutory Rights Policy

We reserve the right to update this Statutory Rights Policy at any time to reflect changes in applicable laws or our business practices. Changes will be effective immediately upon posting to the Website.

6. Contact Information

If you have any questions or concerns about your statutory rights or this policy, please contact us at kellie@buildapartyuk.co.uk